Your personal data is completely secure with Casinra. This privacy policy explains what data is collected, why it's collected, how it's protected, and what rights you have.
Last updated: January 2026Casinra collects only the information that is necessary. You will always be clearly informed about what data is collected and why.
All your data is protected with 256-bit SSL encryption. No third party can access this information.
Your personal data is never sold or shared with third parties for advertising purposes — that is Casinra's commitment.
You have full rights to view, correct, or delete your own data. Submit a request to our support team at any time.
Casinra uses only essential cookies. You can update your cookie settings at any time.
Casinra complies with international data protection standards. Your privacy is our top priority.
Summary: Casinra takes your privacy seriously. This policy explains how we collect, use, and protect your information. By using Casinra, you agree to this Privacy Policy.
Casinra ("we", "us", or "the platform") is a trusted online gaming and betting platform for users in Bangladesh. We believe your personal data belongs to you, and protecting it is our core responsibility.
This Privacy Policy ("Policy") applies to Casinra's website, mobile application, and all related services. It is aligned with international data protection standards and has been developed in compliance with applicable laws in Bangladesh.
We've kept our privacy policy simple and transparent so every user in Bangladesh can easily understand it. If you have any questions, our support team is always ready to help.
Casinra only collects data that is necessary to provide its services. No unnecessary information is gathered. Details are outlined below:
| Data type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & Age Confirmation |
| Contact information | Phone number, email address | Account Verification, Notifications & Support |
| Payment Information | Mobile banking number (Mobile Pay/Nagad/Rocket) | Deposit & Withdrawal Processing |
| Technical Information | IP address, device information, browser | Security verification & fraud prevention |
| Usage data | Gaming history, betting patterns | Service improvement & responsible gaming monitoring |
| Cookie information | Session data, preference settings | Improving user experience |
Full payment card numbers and PINs are never stored on Casinra's servers.
Casinra uses your data only for specific, legitimate purposes. The main reasons are as follows:
You can opt out of marketing or promotional communications at any time. Security-related notifications cannot be disabled, as they are essential to protecting your account.
Casinra does not sell your personal data. However, limited information may be shared in specific circumstances:
A confidentiality agreement is signed with every third party before any data is shared. They may only use the information for the specified purpose.
Casinra uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your website experience.
We use the following types of cookies:
You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent Casinra from functioning properly.
Casinra does not retain your data longer than necessary. Retention periods are as follows:
Once the retention period expires, data is securely deleted or anonymised by removing all identifying information.
Casinra employs industry-standard technical and organizational measures to protect your data. Our security framework includes:
In the event of a data breach, Casinra will notify affected users within 72 hours and take immediate action.
Casinra staff will never ask for your password. If anyone requests it, this is fraudulent — report it immediately.
As a Casinra user, you have the following rights regarding your personal data:
Request to find out what information we hold about you.
Request corrections to inaccurate or outdated information.
Request deletion of your data under applicable conditions.
Restrict the use of your data in certain circumstances.
You can receive your data in a structured, portable format.
Object to the use of your data for specific purposes.
To exercise these rights support@casinra.onlEmail us or reach out via live chat. We will respond within 30 days of receiving your request.
Casinra is strictly prohibited for anyone under 18. We do not knowingly collect personal data from minors.
If a parent or legal guardian believes their child under 18 has used Casinra, please contact us immediately. We will promptly close the account and delete all associated data.
To protect minors, Casinra requires age verification at registration and may request additional documents in cases of suspected underage use.
Casinra's platform may include content from third-party game providers. These providers have their own privacy policies, and Casinra is not responsible for their data processing practices.
Our payment partners — Mobile Pay, Nagad, and Rocket — operate under their own privacy policies. Any information you provide on their platforms during a transaction is governed by their respective policies.
Casinra may update this privacy policy from time to time. When changes are made:
Continued use of Casinra after any changes take effect will be considered acceptance of the updated policy. If you do not agree with the new policy, you have the right to close your account.
For any privacy-related questions, complaints, or requests, please reach out to our dedicated Privacy Team:
If you are unsatisfied with our response, you may escalate your complaint to the relevant regulatory authority.
Casinra will never ask for your password, PIN, or full payment details over phone, email, or chat. Any such request is fraudulent — immediately FAQ View or contact Support.
Casinra's strict privacy policy keeps your personal data safe at all times. Register for free today and enjoy a secure gaming experience.
Secure Registration · 18+ Only · Your Information is Fully Protected